OVH Energy is the company behind the Oando retail brand in Nigeria.We are an indigenous marketer of choice providing trusted petroleum products and services.
"We are extremely happy with OVH Energy Marketing - Oando Licensee. Our business relationship has been wonderful, thanks to its dedicated BMs."Promasidor Nigeria Limited
”Many thanks to OVH Energy for her customer centric attitude. Her relationship managers are wonderful”US Embassy Abuja.
"The Oando lubricant range from OVH Energy is one of the best in terms of quality - highly recommended."Wale Adeleke, Major Oil
OVH Energy Launches a New Service Station In Abuja
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OVH Energy Marketing launched a new state of the art service station at Dei-Dei Junction, Abuja.
In line with the Company’s vision of enriching customer experience at its service stations, Dei-Dei retail station is designed with built in capacity to dispense over 300,000 litres of Premium Motor Spirit (Petrol) and 40,000 litres of Automotive Gas Oil (Diesel) respectively per day with efficient lighting and adequate security. Other services available at the station includes LPG dispensing tank, Oleum Service Center with state of the art diagnostics and repair equipment, car wash, and a shopping mart. Present at the launch event were: Chief of Dei-Dei, Alhaji Dan Asabi Sharking Housasa Dei-Dei; Chairman Suru Local Government, Alhaji Abubakar Maigandi representing Kebbi State Governor; COO, OVH Energy, Mr. Mumuni Dagazau and CMO, Mrs. Lilian Ikokwu, amongst other OVH Energy staff members.
Customer Experience Necessary to Capture Benefits of Downstream Value Chain
Abuja, Nigeria; February, 2020 – Chief Executive Officer (CEO) of OVH Energy Marketing, a licensee of the Oando retail brand, Mr. Huub Stokman has called on players in the downstream sector to make improvements in customer experience, safety and operational standards if the full benefits of the downstream value chain are to be maximized.
Mr. Stokman made this call during a presentation at the just concluded Nigeria International Petroleum Summit (NIPS) in Abuja. His presentation which was titled “Sustaining Industry Momentum on Downstream: what new strategies, tactics and innovative partnership” x-rayed the key risks/challenges plaguing the downstream industry and the key levers to drive growth.
According to Mr. Stokman, the challenges with the industry range from having multiple regulatory bodies to failure of corporate governance, title ownership verification, insecurity, environment pollution, vandalism, product supply disruption, unchanging trade margins, infrastructure deficit, skills and technology gap amongst others. Critical among these challenges according to Stokman is the gap that still exists in delivering customer experience and satisfaction.
In his words, “Despite being a mature customer facing industry, research indicates that the public doesn’t perceive most players as customer-centric. The downstream business is all about the customers; consistently providing them trusted petroleum products and services, whilst operating at the highest safety and operational standards. It is imperative therefore that players in this sector strive to meet customer needs through continuous technology driven investment and innovation”.
He continued “indeed, refining is a necessary catalyst for growth and for a much needed shift from import driven supply to self-sufficiency. However, if Nigeria wants to capture the full benefits of the downstream value chain after the enhanced refining capacity comes on-stream, the other downstream sectors need to use this short time window to make improvements in customer experience and safety and operational standards; driven by technology. This will only be possible through major investments which are not feasible at current margins”.
Meanwhile, OVH Energy Marketing emerged winner of the Downstream Company of the Year and Midstream Company of the Year awards at the opening ceremony of the Nigeria Petroleum Summit. Commenting on this, Chief Operating Officer, OVH Energy, Mumuni Dagazau, said, “the awards reflect our consistency in providing and delivering solutions to improve the sector and satisfy our customers across the value chain. Our pledge is to continue to innovate and to deliver higher fuel standards and product quality”.
The Nigeria Petroleum International Summit (NIPS) is Nigeria’s official petroleum event designed as a meeting place for the oil and gas industry to introduce new technologies and share ideas that will lead to the development of new strategies; whilst providing a networking platform for decision makers in both public and private sectors.
About OVH Energy Marketing
OVH Energy Marketing is the marketer of choice providing trusted petroleum products and services in Nigeria with expertise in jetty and terminaling services as well as the marketing and distribution of refined petroleum products for retail, commercial and industrial purposes.
Head, Corporate Communications, OVH Energy
OVH Energy delights Customer with Toyota Yaris as Grand Prize to conclude its Oleum Awoof Promo
Nigeria – October 7, 2019: OVH Energy
Marketing Ltd, licensee of the Oando retail brand and Nigeria’s leading
provider of trusted petroleum products and services, has concluded its
promotional campaign with a grand finale. The campaign, tagged ‘Oando Oleum Awoof!’, was launched in
May as part of the company’s efforts to reward its loyal lubricant customers.
The grand finale which took place at the Oando Service Station, Marina, Lagos
had over 1,000 lubricant customers in attendance, including the chairmen of
the Nigerian Automobile
Technicians Association (NATA) and the Motor Mechanics and Technicians
Association of Nigeria (MOMTAN)
The grand finale featured five raffle draws and presented an
opportunity for customers to win amazing prizes such as toolboxes, generators,
televisions, motorcycles, tricycles, many consolation prizes and a brand new
Toyota Yaris as grand prize. In addition to the raffle draws, customers present
benefited from educational talks in choosing the right oils for their vehicle
types. The event also had in attendances graduates of the Oleum Academy who are
now experts skilled in car diagnosis and repairs.
Speaking at the event on the initiative, Huub Stokman, Chief Executive
Officer, OVH Energy reiterated that the campaign was not just to create
awareness about Oleum Lubricants, but more importantly to reward loyal
customers: “We launched this promotional campaign to appreciate our customers
for making Oando Oleum Lubricants an essential part of their automobile maintenance
in the country. We are indeed excited
that this grand finale coincides with the 2019 customer service week themed “The
Magic of Service”. Our grand finale promo surely elicits the desired magical experiences
for our customers and we are indeed proud of this initiative.
Mrs. Lillian Ikokwu in her response said that “since the
commencement of the promo in May, we have held 10 raffle draws in Lagos,
Ibadan, Abuja, Port Harcourt, Aba, Ilorin, Kaduna, Kano at select Oando retail
stations and have rewarded over 50,000 customers with gifts such as generators,
televisions, tricycles, motorcycles and much more. We always want our customers
to understand that beyond sales, we care about them, the condition of their automobiles
and their overall safety”.
“We sincerely appreciate the support, guidance and direction of
the National Lottery Regulatory Commission, the Consumer Protection Council and
the Lagos State Lottery Board in achieving a very transparent raffle event, she
Winner of the grand prize, Mr. Onyedikachi Ezeani , a 33 year old trader said “when I
received the call that I had won a brand new Toyota Yaris, I didn’t believe the
caller. Even after they told me the details of how and when to receive my gift,
I still didn’t believe it. I rushed to the Oando station where I bought the
lubricant to meet with the dealer who confirmed to me again it was true that I
won. I am still in shock. I don’t even know how to respond to this. But I am
really grateful to God and to OVH Energy for making this happen, for rewarding
me with this brand new Toyota Yaris.”
OVH Energy is committed to shaping industry
standards by providing trusted petroleum products and services in Nigeria. Its Oleum
range of high quality lubricants is formulated to the highest specifications to
meet all modern engine requirements; guaranteeing maximum engine protection,
increased fuel efficiency and optimal engine performance.
Energy Marketing is the marketer of choice providing trusted petroleum products
and services in Nigeria with expertise in jetty and terminaling services as
well as the marketing and distribution of refined petroleum products for
retail, commercial and industrial purposes.
About OVH Oleum Lubricants
Oleum is a range of high quality lubricants blended
for petrol and diesel automobile engines. Oleum is formulated to the highest
specifications to meet all modern engine requirements – it guarantees maximum
engine protection (by cleansing and preventing corrosion), increases fuel
efficiency and optimizes engine performance.
SYN – made for advanced
petrol and diesel engines from 2010 till date
SL – made for both petrol
and diesel engines from 2001 - 2009
XL – made for both petrol
and diesel engines from 1994 - 2000
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